Yes. We take your privacy very seriously. All responses are encrypted and stored securely. We never sell or share your personal information with third parties for marketing purposes.

Responses are reviewed by our independent research team. Data is aggregated and anonymized for reporting, meaning individual participants cannot be identified in any published findings.

The survey typically takes between 10 to 15 minutes to complete, depending on the depth of your experiences and the level of detail you choose to provide.

The primary benefit is contributing to a collective voice that drives industry transparency. Your participation helps create a better environment for all vacation owners, now and in the future.

Questions focus on your overall ownership experience, including purchase history, usage patterns, fees, communication with management, and any challenges or successes you've encountered.

The study is conducted using scientific research methodologies. We collect data from thousands of owners across multiple jurisdictions to ensure a comprehensive and representative view of the industry.

Results are used to produce independent reports, inform policymakers, and provide companies with actionable feedback to improve their services and consumer relations.

Yes. The Vacation Owners Study is powered by KwikChex, an independent research and verification firm. We do not work for any resort, developer, or management company.

You can reach out to our team at any time via the Contact page or by emailing [email protected]. We are happy to provide more information about the study and our processes.