Privacy Policy

1. Introduction

This Privacy Policy explains how information is collected, used, and protected in connection with the Vacation Owners Study (VOS).

The Vacation Owners Study is wholly owned and operated by KwikChex Ltd (“KwikChex”, “we”, “our”, or “us”) and is designed as an independent research initiative.

We are committed to safeguarding your privacy and handling data in a transparent and responsible manner, consistent with applicable data protection laws, including the UK GDPR.

2. Purpose of This Study

The Vacation Owners Study collects information to better understand how timeshare and vacation ownership is experienced across a broad range of participants.

The study is intended for:

Research and analysis

Identifying trends and patterns

Producing aggregated insights

This website is not designed for sales, marketing, or solicitation purposes.

3. Information We Collect

a. Survey Responses

We collect the information you choose to provide when completing the study, which may include:

Ownership type and structure

Usage patterns and travel habits

Experiences with reservations, fees, and ownership

Perspectives on resale, transfer, or exit

Overall satisfaction and areas of concern

b. Optional Information

You may voluntarily provide:

Name or contact details

Interest in follow-up communication

Providing this information is optional and not required to participate.

c. Technical Data

We may collect limited technical data to support the website, such as:

Device and browser type

General (non-precise) location

Site usage patterns

This data is used in aggregate and does not identify you personally.

4. How We Use Your Information

We use collected information to:

Analyze responses across participants

Identify trends and insights

Produce research summaries and reporting

We do not:

Sell your information

Use your responses for direct marketing

Share your personal data with third parties without your consent

Your information will only be used in connection with the purpose of this study or to respond to inquiries you initiate.

5. Data Confidentiality and Anonymization

We take steps to ensure that:

Individual responses are kept confidential

Data is aggregated wherever possible

Published insights do not identify participants

Any illustrative comments or examples will not include personally identifiable information unless explicit consent is provided.

6. Legal Basis for Processing

We process personal data based on:

Consent – where you voluntarily participate in the study

Legitimate interest – in conducting research and improving understanding of consumer experiences

7. Data Sharing

We do not share your personal data with third parties except:

Where required by law or legal obligation

Where you have provided explicit consent

With trusted service providers supporting the website (e.g., hosting), under strict data protection controls

8. Data Retention

We retain data only as long as necessary to:

Complete the research and analysis

Maintain supporting records

Data may be retained in anonymized form for longer-term research purposes.

9. Your Rights

Under applicable data protection laws, you have the right to:

Access the personal data we hold about you

Request correction of inaccurate information

Request deletion of your data

Restrict or object to processing

Withdraw consent at any time

To exercise these rights, please contact us using the details below.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) or your local data protection authority.

10. Cookies and Website Use

This website may use cookies or similar technologies to:

Ensure proper functionality

Improve user experience

Understand general usage patterns

You can manage cookie preferences through your browser settings.

11. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

12. International Data Transfers

Where data is processed outside your country, appropriate safeguards are applied to ensure data protection standards are maintained.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page, and continued use of the website constitutes acceptance of those changes.

14. Contact Information

For questions about this Privacy Policy or your data:

KwikChex Ltd
Exchange House
12–14 The Crescent
Taunton, Somerset
TA1 4EB
United Kingdom

Email: [email protected]

15. Powered by KwikChex

The Vacation Owners Study is powered by KwikChex, supporting independent research, verification, and data-driven insight across consumer-focused industries.