The vacation ownership industry affects millions of households worldwide and involves billions of pounds, dollars, and euros in annual spending. Yet surprisingly little independent research exists into what owners actually experience.
The Vacation Ownership Study aims to change that. Every completed survey helps build a stronger evidence base, a clearer understanding of owner experiences, and a more informed conversation about the future of vacation ownership.
Whether your experience has been positive, negative, or mixed, your participation will help ensure that the owner perspective is properly represented.

A collective voice leads to more constructive dialogue and practical solutions.
Owners live the experience before, during, and after the sale—insights you can't get anywhere else.
Trends over time show what's improving, what's not, and what deserves more attention.
Transparency encourages better practices and helps build confidence in the industry.
Owner feedback helps identify gaps in information, communication, and expectations.
Help highlight what owners wish they had known and what information is most important.
Share feedback that can help companies evaluate processes and enhance the owner experience.
Help today's and tomorrow's owners make choices with greater clarity and confidence.
Support open conversations between owners, companies, and industry leaders.


A study designed to listen to owners and encourage
open dialogue, transparency, and a better vacation
ownership experience through authentic feedback.
Copyright 2026. Vacation Owners Study by KwikChex. All Rights Reserved.